First Centennial Title Company of Nevada

Saturday July 31st 2010

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First Centennial Customer Questionnaire

Customer Questionnaire

Property Address/Escrow Number:

Did we return your phone calls promptly?	Yes	No
Did we keep you informed throughout the Title & Escrow process?	Yes	No
Did you receive all the documentation in a timely manner?	Yes	No
If your Escrow/Title professional wasn't available, was there a qualifed person there to assist you?	Yes	No
Were we friendly and pleasant to do business with?	Yes	No
Did your Escrow Closing go smoothly?	Yes	No
Did you have an opportunity to use our Escrow platform TrackMyFile?	Yes	No

How would rate our overall service?
What could have been done to provide you with better service?
Please let us know if any member of our staff was particularly helpful so we can show them our appreciation.
Name(s):
Comments:

Would you consider closing your next Escrow with First Centennial Title Company?	Yes	No
Additional Comments:

Please tell us a little about yourself. Are you:

Seller	Lender	Listing Agent	Selling Agent

Buyer	Borrower	Attorney	Loan Broker

Other (Please Specify):

We appreciate your taking the time to help us. The knowledge of who is and isn't a satisfied customer is critical to our achieving our objective:
To provide the BEST SERVICE POSSIBLE.

Your Name:
Comany Name:
Address:
Phone:
Email:

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First Centennial Title Company of Nevada